PPL Electric Utilities (PPL) awarded RETTEW this contractor of choice contract for surveying work related to their immense territory consisting of approximately 1.4 million customers in 29 counties across central and eastern Pennsylvania. They maintain 48,000 miles of power lines and tout their customers having power 99.9 percent of the time. Those statistics represent a major holding in the state — one that requires significant vendor management to sustain operations. As part of their daily business, PPL requires interaction with property owners in support of surveying services like determining boundary lines, easements, and right-of-way lines.
Considering the scale of PPL’s business, capacity is a primary concern. Based on our past record of performance completing projects ahead of schedule and under budget, they chose RETTEW as a contractor of choice for surveying across their entire service territory. And since PPL manages more than 6 million customer interactions each year, serving in this role RETTEW can help complete tasks more efficiently and maintain excellent customer satisfaction ratings.